We value relationships – we want to help you create an environment where your family can flourish
Savings – we help you save money without asking you to pay more along the way
Availability – we are available by phone Mon-Sat | 8am – 6pm CST and available by email outside of these hours
Nation-wide shipping – we can deliver curbside to 48 states
We are one of the largest independently-owned retailers of spas & hot tubs in the USA
We focus on relationships:
We firmly believe that by focusing on relationships, we are building lasting connections with our customers; therefore, creating a successful business. This foundation has led us to become one of the nation’s largest independently-owned retailers for Dream Maker Spas in the country. Jesus Christ is the foundation on which our success is built. We measure ourselves byPhilippians 2:3-4 “Do nothing out of selfish ambition or vain conceit. Rather, in humility value others above yourselves, not looking to your own interests but each of you to the interests of the others.” NIV
We can save you money:
We have a unique relationship and exclusive contracts with certain hot tub manufacturers to offer you new spas, factory returned spas, and blemished spas. What is a blemished spa? This relationship allows Clearwater Pool & Spa. Inc. to buy in bulk and offer you affordable pricing. Our process is two-fold: we have units in stock AND units continuously in production at the factory. Therefore, once your purchase is complete, the hot tub will be shipped out with short handling times. We ship curbside to 48 States!
We can take care of you:
We employ a fully trained staff on each product line that can walk you through the spa purchasing experience all the way from picking the right spa for your family to how to set up your spa once you receive it.
We are available:
We are available by email outside of normal business hours via email: Email Us. Our desire is to bring you the benefits of dealing with a small town business at the pricing of a big box store. If we are not available for an immediate response, we will follow up with a phone call the very next business day.
We truly value you as a customer:
Thank you for giving us the opportunity to serve you!
REAL CUSTOMER REVIEWS: Check out what people have to say about Clearwater!
Very easy purchasing experience. All my questions were answered promptly via live chat, and a couple of questions after purchase were answered quickly by email. Lots of customer feedback available on the website.
Brad P.Salem, IL
Spa came on time. Set up a breeze. Works perfectly. Customer live chat was a great help, answered all my questions and made the purchase experience enjoyable. Trustworthy, don’t take that for granted, and don’t learn the hard way, go with these folks. I will recommend them to others!
James A.Rockford, MI
Everything about the transaction was great. They answered all our questions about the product and the delivery was smooth.
Jane C.Clermont, FL
Our spa has arrived, is set up, and my wife and I greatly enjoyed our first 30-45 minute session this afternoon.If it were not for your very helpful customer service and advice, I would have been unlikely to feel comfortable making such a purchase online and sight unseen. Thanks again for your assistance…
Mike C.Beaverdam, VA
Very responsive and kept me informed during entire process. Plus best prices on the web.
Fred M.Centerville, IN
So easy and much better than going to a spa store and getting stalked by salesman.
Lauren D.Bethany, OK
My questions were answered honestly and the purchase went smoothly.
Mark S.Friday Harbor, WA
Best price, quick shipping, good communication.
Adam E.Rochester, NY
We were very impressed with the customer service we got from Clearwater Pool & Spa. I was able to talk directly with Eric Neel, the owner. He was a great help!
David F.Cincinnati, OH
Everything went smoothly with my purchase. Shipping was prompt and the unit arrived in perfect condition with everything included. I had an electrician on hand to do the 220v wiring. I filled the tub and was enjoying it within 24 hours of it being delivered.
Dylan D.Honey Creek, IA
Absolutely superb. Excellent online ordering service, prompt email confirmation of order and delivery date intentions. Spa was delivered weeks early, and delivery was very well coordinated!